Barnes and Noble

Barnes and Noble had 50% off any toy or book on Black Friday. I ordered a Hogwarts Train set for my son, the one big gift he was asking for. I got the confirmation of purchase em...

If you choose to buy your books in nook format from Barnes and Knoble, make certain you keep additional copies of the book outside of your nook and any nook created folders on your...

01/1/12 Went to a Barnes and Noble store to return a Christmas gift. The gift was in perfect condition, I had the original receipt, but it had been bought in ...

I had a subscription to a magazine and wanted to cancel it. I tried to do it online but it would not go through. I did the online support they said call nook. I called nook and ...

Barnes and Nobel Weat Dundee Illinois (Spring Hill Mall) has recentlystarted spaming customers in store about nook every 1/2 hour when Icomplained to Assistant Mgr He a...

I bought a book from Barnes and Noble and then tried to return it. It was a book on statistics and the person I bought it for is not taking a Statistics course this fall anymore. ...

At the Danbury, CT Barnes and Noble there is one employee who is always walking around angrily. He mutters that customers are jerks and constantly uses foul language including the ...

I purchased a nook color at a local Barnes store. The touchscreen was defective within one week. The store replaced it. The replacement also started to fail within a month. As it w...

I placed an order through www.bn.com on 2/25 paid through a combination of gift card and credit card for the remaining balance. A week later I used the tracking number B&N provide...

When Barnes and Noble first released their version of an E-Reader (the NOOK), My fiance wanted one so bad, so I went out and got a credit card just to get the NOOK for her. I spent...

I ordered 5 copies of Timothy Ferriss's new book, "The Four Hour Body" from Barnes & Noble. I don't normally order multiple copies of a book, but in this case, the author p...

I have been trying for 2 months to get them to credit me for my returned item that I bought from their ebay store. It only allows paypal, and they seem totally inept at doing so. I...

B&N advertises merchandise they do not have and cannot possibly obtain, as if they have it in stock. Unlike Amazon, etc, one cannot check to see if the item is in stock before orde...

I received a Color Nook for Christmas. I ordered a magazine from Barnes & Noble and the next morning used my 14 day cancellation to cancel it as it is extremely hard to rea...

Well we will NOT use Barnes and Nobles mail order agian!! My wife ordered 3 books for me for Christmas, granted she did so kind of late... the Monday before Christmas, 12/20/10 but...

I advise anyone thinking of shopping online with this company to think again. I ordered an item that was supposedly in stock and their website tells you that a confirmation e-mail ...

Here are some reasons why I feel their customer service and product fulfillment are atrocious: 12-06-10: placed an order with 10 items that ALL “Usually ship within 24 hou...

I regularly order books (for a group I'm involved in), and I've used the Barnes & Noble allegedly same-day delivery to Manhattan if you order early enough in the day. Maybe half t...

When I purchased a Nook Color from the B&N store, I was suggested to use gift cards for the purchase so that I can use a promotion to get $20 back, sweet right? The part they do NO...

I placed an order from Barnes and Noble expecting to get free shipping when I spent $25. When I placed the order I was charged the shipping.When I called they said one of the items...

Within 25 days, I wanted to return 2 books to Barnes & Noble. They were unopened and I had the orig receipt. I knew that with a credit card purchase, I had 30 days for a return. ...

I am surprised that since Sam's Club has introduced high quality hearing aids manufactured by a high quality American Manufacturer, General Hearing Instruments,located in {ln:p...

My story is long. My advice is succinct: if you MUST use this company, be skeptical when you receive the "your shipment is ready to leave our warehouse" email...

I purchased a dvd from barnes and noble online on wednesday may 21 2008.I was told to expect it by the 27th due to memorial day. I didnt recieve it at all on the 29th i calle...