Barnes and Noble

I received a gift card from my working class mother (that she purchased from Borders) and I went to use it on the Barnes & Noble website (they bought out Borders) and they wouldn&#...

I cannot stress how upset I am with Barnes and Nobel’s Customer Service. I ordered a gift card online for my husband’s mom for mother’s day, but made a HUGE mistake in the bi...

I purchased a book as a christmas gift in mid december. I order a number of books and one was out of stock. BN.com shipped the books in stock and said they would not charge extra...

So Barnes and Noble themselves was running a promotion on Ebay the other day. Buy The Nook Color for 129.00 and get the simple touch for 20.00(both certifed preowned). I Purchased ...

I purchased my 8 year old a Nook and several audio books from Barnes and Noble. He has older siblings who also by often. The on-line account is set-up to my AMEX and linked to the...

I like to go in, get a coffee and something to eat while i do my school work and on three separate occasions i have found black hairs in my food and/or drinks.it was reported...

I purchased a Barnes and Noble Nook Tablet on 1/6/2012. I used their web site as a research tool. Glowing reviews, promises of 16GB storage capacity and ample access to "thousands"...

About a month ago I went into my local B&N to spend a gift card I received for Christmas. On the way in I saw a sign stating a sale for "Buy 2 DVDs, get one free". I picked out t...

My autistic son got ahold of his Nook and downloaded books, the babysitter was not watching. Barnes and Noble will not allow any reversal of charges other than the most recent book...

I am very disappointed in Barnes and NobleI went to a Barnes and Nobles store this morning to return a book I had received for Christmas from my husband who did not know that...

Barnes and Noble had 50% off any toy or book on Black Friday. I ordered a Hogwarts Train set for my son, the one big gift he was asking for. I got the confirmation of purchase em...

If you choose to buy your books in nook format from Barnes and Knoble, make certain you keep additional copies of the book outside of your nook and any nook created folders on your...

01/1/12 Went to a Barnes and Noble store to return a Christmas gift. The gift was in perfect condition, I had the original receipt, but it had been bought in ...

I had a subscription to a magazine and wanted to cancel it. I tried to do it online but it would not go through. I did the online support they said call nook. I called nook and ...

Barnes and Nobel Weat Dundee Illinois (Spring Hill Mall) has recentlystarted spaming customers in store about nook every 1/2 hour when Icomplained to Assistant Mgr He a...

I bought a book from Barnes and Noble and then tried to return it. It was a book on statistics and the person I bought it for is not taking a Statistics course this fall anymore. ...

At the Danbury, CT Barnes and Noble there is one employee who is always walking around angrily. He mutters that customers are jerks and constantly uses foul language including the ...

I purchased a nook color at a local Barnes store. The touchscreen was defective within one week. The store replaced it. The replacement also started to fail within a month. As it w...

I placed an order through www.bn.com on 2/25 paid through a combination of gift card and credit card for the remaining balance. A week later I used the tracking number B&N provide...

When Barnes and Noble first released their version of an E-Reader (the NOOK), My fiance wanted one so bad, so I went out and got a credit card just to get the NOOK for her. I spent...

I ordered 5 copies of Timothy Ferriss's new book, "The Four Hour Body" from Barnes & Noble. I don't normally order multiple copies of a book, but in this case, the author p...

I have been trying for 2 months to get them to credit me for my returned item that I bought from their ebay store. It only allows paypal, and they seem totally inept at doing so. I...

B&N advertises merchandise they do not have and cannot possibly obtain, as if they have it in stock. Unlike Amazon, etc, one cannot check to see if the item is in stock before orde...

I received a Color Nook for Christmas. I ordered a magazine from Barnes & Noble and the next morning used my 14 day cancellation to cancel it as it is extremely hard to rea...

Well we will NOT use Barnes and Nobles mail order agian!! My wife ordered 3 books for me for Christmas, granted she did so kind of late... the Monday before Christmas, 12/20/10 but...

I advise anyone thinking of shopping online with this company to think again. I ordered an item that was supposedly in stock and their website tells you that a confirmation e-mail ...

Here are some reasons why I feel their customer service and product fulfillment are atrocious: 12-06-10: placed an order with 10 items that ALL “Usually ship within 24 hou...

I regularly order books (for a group I'm involved in), and I've used the Barnes & Noble allegedly same-day delivery to Manhattan if you order early enough in the day. Maybe half t...

When I purchased a Nook Color from the B&N store, I was suggested to use gift cards for the purchase so that I can use a promotion to get $20 back, sweet right? The part they do NO...

I placed an order from Barnes and Noble expecting to get free shipping when I spent $25. When I placed the order I was charged the shipping.When I called they said one of the items...