I ordered a text book from them.A math book that was supposed to come with an online access code (you pay extra for that).
They took a non-access code version, pasted a false UPC code over the real one and sent that to me (picture of that is below). Their customer service reps were outrageously bad. Did not care one bit. Wanted to charge me to send it back and charge a restocking fee.
Asked to speak to a manager. She sent me a return label and said they would refund 100%. I do not really believe that will happen, but have documented so will dispute the VISA charge if necessary.
BN - never again.
More Review Details
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Advertised vs Delivered|
|Discounts and Special Offers|
|Value for money|
What I liked
What I disliked
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "beware that this individual is now doing business under these other names: opera fashion group inc opera fashion group llc opera by sueli costa llc gabikini bossa beach AMONG MANY OTHERS. this individual is a..."
- "INSTAFLEX Misleading Charge me on 8/02/2010 Unauthorized Charge DDL*INSTAFLEX 30DAY SP $74.98 12 days after recieving their trial product by mail. I did not authorize them to charge nor..."
- "Thieves broke into Sentry safe stole everything.They use pry bars on the door separated the door broke the welds from the inner door and bent the lock mechanism to open...."
- "I took two hours to calm down before making this complaint so that it would be legitimate and not out of anger but rather concern. I'm a busy person so..."
- "I Shashikant bhange had bought Skechers shoe go walk 3 on 16/03/2016 from Inc 5 store in Vimannagar pune.I used another spare shoes in rainy months. After that I used..."
- "Order flowers all the time for the Villages. Wanted to try a local florist, so I called AVAS and ordered flowers over the phone. Mike suggested a vase with an..."
- "I was moved four times for various noise reasons in four hours. First, someone below me was hacking and grunting clearing their throat constantly. Second, the next floor I..."
- "MagicJack (MJ) works well for many people. However, if you introduce something as simple as a â€˜routerâ€™, then, MJ may have a hard time, as I have had. When..."
- "mediacom can literally not get a single *** thing right, and i'm almost certain the company is ran by a trained group of monkeys. im mean seriously, you can't get..."