Cottesloe, Western Australia
Not resolved

I purchased a product via the Barnes & Noble website on the 21st May. Now over a month my item has not been delivered (29 June 2016).

Related: Propatches Usa - Horrible company. Can't get a hold of anyone and I still don't have my order, but they took my payment!

I contacted Barnes & Noble on the 11 June, the next day they responded to my email and told me my item was not shipped until the 26 May, via International Airmail, and was not expected to arrive in Australia until the 23 June (I have never known an airline to take a month to fly from the US to Australia).

I was advised to wait another two weeks.

I do not know how this company survives with this delivery rate.

I am a regular internet shopper and I have never waited this long for a product to arrive at my door.

Not happy!

Review about: Book.

I didn't like: Too long shipping items.

Review #873800 is a subjective opinion of a user.

Reason of Review / Monetary Loss Problem with delivery / Not specified
Preferred solution Deliver product or service ordered

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