Cottesloe, Western Australia
Not resolved

I purchased a product via the Barnes & Noble website on the 21st May. Now over a month my item has not been delivered (29 June 2016).

I contacted Barnes & Noble on the 11 June, the next day they responded to my email and told me my item was not shipped until the 26 May, via International Airmail, and was not expected to arrive in Australia until the 23 June (I have never known an airline to take a month to fly from the US to Australia).

I was advised to wait another two weeks.

I do not know how this company survives with this delivery rate.

I am a regular internet shopper and I have never waited this long for a product to arrive at my door.

Not happy!

Review about: Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Too long shipping items.

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